Got questions?

WE'VE GOT answers.

Everything you need to know before, during, and after your order. Still confused? We don't blame you — life is a lot.

We know you need it. Here's the deal — every order is made just for you, so most items are fulfilled within 2-5 business days before they even hit the mail. From there, standard shipping takes 3-4 business days and expedited shipping takes 1-3 business days. So sit tight, your chaos is on its way. 📦

Not at the moment — but honestly, the designs speak for themselves. Every quote we carry was written for the person who needs it most, and that person is probably you. No name required to feel seen. We may offer personalization down the road, so keep an eye out!

All sales are final. Because every item is made to order just for you, we don't accept returns or exchanges due to change of mind, wrong size selection, or buyer's remorse. We mean it lovingly — but we mean it.

However we've got you if something goes wrong on our end. If your order arrives damaged, defective, or is the wrong item entirely, we will make it right. Just email us at Jennifer@ChaosTherapy.co within 7 days of delivery with a photo of the issue and your order number and we'll send a replacement at no cost to you.

What we cover ✅

  • Wrong item received
  • Damaged or defective product
  • Significant print quality issues

What we don't cover ❌

  • Change of mind
  • Wrong size ordered
  • Buyer's remorse
  • Slight color variations due to screen differences

Yes! Because you deserve that mug right now, not when your budget decides to cooperate. We offer Affirm so you can split your order into easy payments and get your chaos delivered without the guilt. Treat yourself first, pay it off later. You've earned it. 💳

Yes! Every order comes with tracking so you can absolutely stalk your package all the way to your door — we fully support it. Once your order ships you'll receive a confirmation email with your tracking number. No refreshing your inbox anxiously required. Well, maybe a little. We get it. 📦

Still have questions?

We're real humans — reach out anytime.

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